After recognising that we could improve our stakeholder engagement, we spent 18 months specifically engaging with people and actively listening to their views and opinions on how we interact and involve people in our business activities.
Working with external specialists, we created our Stakeholder Engagement Strategy which has been built on our stakeholders’ input, alongside extensive research into best practice. It includes why we engage, what our ambition is for stakeholder engagement, our new strategic objectives and enhanced principles.
You can also find in our strategy information on how we have created it, what we believe success will look like and how we plan to put it into practice. If you have any questions or would like to provide any comments on this document and the information within it, please contact our Communications Policy Manager, Shaun Hodge.