As we continue to prepare for the next electricity transmission price control period (RIIO-T2), from 2021 onwards, enhanced Stakeholder Engagement is a crucial element of developing our business plan, so it’s vital we actively and effectively engage with our stakeholders – from politicians, generation developers and Distribution Network Operators (DNOs),  to energy consumers and their representatives, community groups, landowners and environmental agencies – to make sure their needs are reflected in our future plans.

The RIIO-T2 User Group will play a key role in scrutinising and providing independent expert challenge to the development and delivery of our business plan. Through detailed engagement with our business experts, the User Group’s feedback will directly shape how we plan to meet customers’ needs from the north of Scotland transmission network from 2021 onwards.

The group is made up of eight experts who have a varied background in areas including distribution networks, generators, large users and suppliers. The User Group also have expertise or the ability to call upon expertise in further areas including, fuel poverty, community energy and consumer research.

In July 2018 we appointed Tracey Barlow as independent chair of the RIIO-T2 User Group. We’re delighted to have Tracey on board – she will bring a wealth of experience and insight to the role – and along with the other members of the group, will ensure our business plan makes commercial sense and represents our stakeholders’ expectations and needs.

At the User Group meeting in October 2018 we had a team on hand to film short interviews with Tracey, alongside Niall Stuart and Geoff Aitkenhead, to gather their initial thoughts on RIIO-T2 and how the User Group will play a role in our development.

I hope this blog and video will give you more of an insight into what we’re doing behind the scenes as we continue to develop our business plan for the future. If you have any feedback for the RIIO-T2 team or would like to know more about how you can get involved, please email

To find out more about the User Group, click on the photo above and it will take you to the video.

User Group Engagement Schedule

User Group meeting dates and topics - 2019
File Type: pdf
Published: 13 Feb 2019

User Group Meeting notes

Notes of Inaugural User Group Meeting - August 2018
File Type: pdf
Published: 14 Feb 2019
User Group Meeting Notes - 2 October 2018
File Type: pdf
Published: 23 Nov 2018
User Group Meeting Notes - 3 October 2018
File Type: pdf
Published: 23 Nov 2018
User Group meeting notes - 1 November 2018
File Type: pdf
Published: 11 Jan 2019

SHE Transmission's RIIO-T2 User Group powers up

Tracey Barlow, Independent Chair of SHE Transmission's RIIO-T2 User Group, shares her thoughts on progress and priorities following the first inaugural meeting.

Can you help to shape our future network ambitions?

Shirley Robertson, Head of Business Sustainability, explains what skills and expertise are required to help shape SSEN’s 2021-2026 business plan.

SHE Transmission appoints Chair of User Group

Scottish Hydro Electric Transmission plc has appointed Tracey Barlow as the independent Chair of its new RIIO-T2 User Group.

Your Plan, Our Future: RIIO-T2 User Group

Stakeholder engagement is a core element of RIIO (Revenue = Incentives + Innovation + Outputs) and the enhanced emphasis on this has led to better engagement between network companies and their stakeholders.

In March 2018, Ofgem published their consultation on the framework for the next set of price controls (RIIO-2). Ofgem outlined their intention to build on the progress that has been made in stakeholder engagement and on good practice in other sectors.  For further improvements to be realised and in order to ensure business plans are aligned with consumer needs, Ofgem are introducing different models of stakeholder engagement. To support this, network companies and Ofgem will establish Groups that will challenge proposed business plans for the next round of price controls. In addition, Ofgem will be establishing a RIIO-2 Challenge Group - this Group will look at proposed business plans and will operate in parallel with the Groups established by the companies. 

We, Scottish Hydro Electric Transmission plc (SHE Transmission) will establish a User Group in summer 2018 to work alongside Scottish and Southern Energy Power Distribution (SSEPD) Board. The User Group will provide direct input and a robust challenge to our proposed business plans. We'd particularly like to hear from individuals who are users of our network such as;

  • suppliers of electricity and gas
  • developers of electricity generation
  • distribution network operators
  • new business models

As well as offering challenge to business proposals in terms of projections of cost efficiency and service quality improvements, we expect members of the User Group to also have expertise in or the ability to call upon expertise in areas such as, non-traditional business models, innovation, fuel poverty, community energy and consumer research. Establishing a Group with a variety of expertise will ensure that our proposals meet the needs of stakeholders across a range of topics.

To register your interest in becoming a panel member, or to provide us with feedback or suggestions please contact before Wednesday 4 July 2018.  


Ofgem Enhanced Stakeholder Engagement Guidance

RIIO-T2 website


User Group Terms of Reference

User Group Terms of Reference
File Type: pdf
Published: 13 Feb 2019