Stakeholder Annual Engagement Plan
Our Annual Engagement Plan 2025/26 is now published, following a consultation where stakeholders shared feedback on the topics that matter most to them, including areas where they want us to implement enhancements to our engagement activities or play a more active role in the year ahead.
Our aims are to ensure the engagement we plan and deliver throughout 2025/26:
- Addresses stakeholder, societal and environmental issues
- Maintains an informed understanding of stakeholders’ needs
- Considers stakeholder views in the development and day-to-day operation of our business
The Annual Engagement Plan focuses on eight key themes:
- Staying Safe
- Pathway to 2030
- Leaving a Positive Lasting Legacy
- Our Regulatory Business Plans
- Future of our Network
- Customer Engagement
- Digital and Innovation
- Engaging our People
You can access and read the Annual Engagement Plan and Feedback Report by clicking on the links below.
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Annual Engagement Plan 2025/26.pdf
- Type:
- Date:
- 30 July 2025
- Size:
- 1.5 MB
Our Annual Engagement Plan outlines our priorities for the year ahead. This report reflects the feedback we received throughout 2024/25 - both through direct engagement and formal surveys—and highlights the key themes stakeholders want us to focus on, as well as areas where we can enhance or strengthen our engagement.
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Annual Engagement Plan Feedback Report 2025.pdf
- Type:
- Date:
- 30 July 2025
- Size:
- 684.3 KB
Each year, we listen to our stakeholders to understand what matters most. Your feedback helps shape our Annual Engagement Plan, which outlines the key themes and engagement activities we’ll prioritise over the coming year. In June 2025, we invited feedback on our draft plan. This report summarises what we heard and how we’ve responded to ensure our engagement remains transparent, inclusive, and impactful.
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Draft Annual Engagement Plan 2025/26.pdf
- Type:
- Date:
- 30 July 2025
- Size:
- 1.5 MB
Our Draft Annual Engagement Plan sets out our planned engagement priorities for the year ahead. We use our draft plan to consult with external stakeholders to ensure that we are engaging on the topics that that matter most to them.