We’re a stakeholder-led business
As a stakeholder-led business, we are constantly striving to meet the needs of our stakeholders and customers through collaboration, advocacy, and engagement, as we progress towards the pathway to NetZero.
Who are AccountAbility?
AccountAbility are a global consulting and standards firm and in 2015 they produced the AA1000 Stakeholder Engagement Standard. It is now considered the ‘gold standard’ in stakeholder engagement accreditation.
The AA1000 Series of Standards represent a principles-based framework, used globally by businesses to demonstrate leadership and performance in accountability, responsibility, and sustainability. SSEN Transmission engages with stakeholders in line with AccountAbility’s AA1000 Stakeholder Engagement Standard.
Achieving the AccountAbility AA1000 Stakeholder Engagement Standard
Our AA1000 Stakeholder Engagement Standard score as of May 2025 is 95% with a top-tier rating of “Advanced" in the AccountAbility Stakeholder Engagement Maturity Ladder.
This is a 7% increase on our 2024 score and is our 4th consecutive year in the top tier ‘Advanced’ rating which demonstrates our commitment to continuously improving our stakeholder engagement practice. The six pillars we are assessed against, also all sit in the “Advanced” category, each scoring above 90% which is also an increase from last year’s performance.
We’re continuously improving
Our AccountAbility Healthcheck 2025 scorecard notes that “SSEN Transmission has strengthened its inclusive stakeholder engagement approach. By adopting a collaborative "two-way" communication method, the company engages stakeholders early to understand their challenges and conducts open-ended conversations to gather honest feedback.”
Our aim, through this annual AA1000 Stakeholder Engagement Standard healthcheck, is to align our stakeholder-led engagement principles with Accountability's principles of ‘Inclusivity’, ‘Materiality’, ‘Responsiveness' and 'Impact' to ensure we are inclusive of our diverse range of stakeholders, as well as their issues and feedback.
We welcome your feedback
We're committed to improving our stakeholder engagement practice and we always welcome constructive feedback. If you would like to provide feedback on our engagement practice, please contact Nicola Findlay, Communications Policy Manager, email: nicola.findlay1@sse.com